77bed's Privacy Policy

Introduction and Purpose

77bed ("we", "us", or "platform") is a trusted online gaming and betting platform serving users in Bangladesh. This privacy policy ("policy") describes how we collect, use, disclose, and protect your personal information when you use our website https://77bed.cam ("site").

We believe your privacy is a fundamental right. 77bed's privacy policy is designed to maintain complete transparency with our users and to ensure the security of their information. We use SSL encryption and modern security technologies to keep your data safe.

This policy applies to all individuals who visit 77bed's website, create an account, play games, place bets, or use our services in any other way. Please read this policy carefully.

Information We Collect

77bed collects information through various methods. Below is a detailed description of what types of information are collected and when:

2.1 Information Provided at Registration

When you create an account or log in to 77bed, we may collect the following information:

• Full name and date of birth (for age verification — users aged 21 and above only)
• Mobile number and email address
• National ID card or passport number (if verification is required)
• Banking and payment details (bKash, Nagad, Rocket, Upay account numbers)
• Address details

2.2 Automatically Collected Information

Some information is collected automatically when you visit our site:

• IP address and geographic location
• Browser type, version, and language preference
• Device type and operating system
• Page visits, click events, and session duration
• Cookie and session tracking data
• Referral URL (where you came from before arriving at our site)

2.3 Transaction-Related Information

Information related to financial activity — such as deposit and withdrawal records, betting history, bonus usage details, and gaming activity — is stored.

Purpose of Information Use

77bed uses your information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account
• Service delivery: To ensure gaming, betting, and payment services
• Age verification: To confirm that only users aged 21 or above have accounts
• Security assurance: To prevent fraud, money laundering, and unauthorized access
• Customer support: To resolve your questions and complaints
• Legal compliance: To comply with applicable laws and regulations
• Platform improvement: To enhance user experience and develop new features
• Marketing communications: To inform you about relevant promotions and offers with your consent
• Responsible gaming: To identify potential signs of addiction and provide support

Cookie and Tracking Technologies

77bed uses cookies and similar tracking technologies to help improve the quality of our services and personalize your user experience.

4.1 Types of Cookies

• Essential cookies: Necessary for the basic functionality of the site (login sessions, security)
• Functional cookies: To remember your preferences and settings
• Analytics cookies: To collect site usage statistics
• Marketing cookies: To show ads based on your preferences (with consent only)

4.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Keep in mind that disabling certain cookies may prevent some site features from working correctly. Essential cookies cannot be disabled as they are required for the normal operation of the site.

Data Protection Measures

77bed has adopted industry-standard security measures to keep your personal information safe. Our security framework includes:

• SSL/TLS encryption: All data transmission between you and our servers is encrypted
• Two-factor authentication (2FA): An additional layer of security on your account
• Data encryption: Stored sensitive information is kept in an encrypted state
• Firewall protection: Prevention of unauthorized access
• Regular security audits: To identify and address system vulnerabilities
• Staff training: Regular training on data privacy
• Access controls: Only authorized staff can access sensitive information

Sharing Information with Third Parties

77bed does not generally share your personal information with third parties. However, some information may be shared in the following limited circumstances:

6.1 Service Providers

Trusted third parties that provide services on our behalf, such as payment processing companies (bKash, Nagad, Rocket, Upay), cloud storage providers, and cybersecurity firms. These parties receive only the minimum information necessary for their specific tasks and are required to comply with our privacy standards.

6.2 Legal Obligations

Information may be provided in response to a court order, a lawful request from a government or regulatory authority, or where required to comply with applicable law. In such cases we will provide only the information legally required.

6.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other financial crimes.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of 77bed's business, your information may be transferred to the new owner. You will be given advance notice in such cases.

Data Retention Period

77bed retains your information only for as long as necessary. The retention period is determined by considering the following factors:

• Account information: For as long as the account is active and for a specified period after closure in accordance with legal requirements
• Financial transaction information: Retained for an extended period for audit and legal compliance purposes
• Gaming history: For responsible gaming monitoring and dispute resolution
• Communication records: For a limited period to ensure customer support quality
• Log data: For a limited period for security investigations

Once the necessary retention period has ended, data is securely deleted or anonymized.

Your Rights and Controls

As a 77bed user, you have the following rights over your personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correct Information

If any of your information is incorrect or outdated, you may request a correction. This can be done through your account settings or via our support team.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted, particularly if the accuracy of the information is in dispute.

8.5 Opt Out of Marketing Communications

You may stop receiving marketing emails or SMS at any time. Every marketing communication will include an unsubscribe option.

To exercise these rights, contact us at: [email protected] — you can also reach us via 24/7 live chat.

Minors and Age Restrictions

77bed is for users aged 21 and above only. We do not intentionally collect any personal information from minors. We verify age during the registration process and any account identified as belonging to a minor is closed immediately.

If we become aware that information from a minor has been collected, we will delete it immediately. If a parent or guardian believes their child has registered on our platform, please contact us right away.

Policy Changes and Updates

77bed reserves the right to update this privacy policy from time to time. Reasons for changes may include:

• Legal or regulatory changes
• Introduction of new services or technologies
• Improvements based on user feedback and needs
• Changes in industry standards

For any significant change we will give you advance notice — via email or a notification on the platform. Continuing to use the site after changes have been made will indicate that you have accepted the updated policy.

The "Last Updated" date at the top of this page will always indicate the date of the most current version.

Other Policies and Related Documents

This privacy policy is effective together with 77bed's other important policies. It is recommended to read the following documents together:

• Terms and Conditions — All terms governing use of the service
• Responsible Gaming Policy — Healthy gaming habits
• About Us — Detailed information about 77bed
• FAQ — Common questions and answers

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to contact us. Our dedicated privacy team is ready to assist with all your inquiries.

We are committed to responding to any complaints or information-related requests within a reasonable time. We will always cooperate on any matter related to your privacy.